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PRIVACY POLICY

 

1. BASIC DATA PROTECTION INFORMATION
Controller ELABORADOS DIETÉTICOS, S.A.U.
Purpose We use your data, among other purposes, to manage the contracting of products and services, to attend your queries, as well as to, where appropriate, send you personalized communications.
Legitimation Consent given by the user.
Recipients Your data will be processed by other Group companies, as well as the Data Processors.
Rights You have the right to access, correction, erasure, objection, restriction and data portability of your personal data.
Additional information You can consult additional and detailed information about how we manage your personal data and your rights by reviewing this Privacy Policy as well as the Cookie Policy.

 

1. ADDITIONAL INFORMATION

This Data Protection Policy regulates the processing of personal data provided by the User on the Internet website www.eladiet.com (from now on, the “Website”) that ELABORADOS DIETÉTICOS, S.A.U. makes available to Internet users.

The User guarantees that the information provided is true, accurate, complete and up to date, and is liable for any damage or injury, direct or indirect, that may be caused as a result of the breach of such obligation. In the event that the data provided belonged to a third party, the User guarantees that he/she has informed the third party of the aspects contained in this document and has obtained his/her authorization to provide his/her data to ELABORADOS DIETÉTICOS, S.A.U. for the purposes stated.

The Website may offer features for sharing content through third-party applications, such as Facebook, Twitter, YouTube, Instagram and Google Plus. These applications can collect and process information related to the user's navigation on the different websites. Any personal information collected through these applications may be used by third party users of these applications, and their interactions are subject to the privacy policies of the companies providing the applications.

The Website may host blogs, forums and other social networking applications or services in order to facilitate the exchange of knowledge and content. Any personal information provided by the user may be shared with other users of that service, about whom ELABORADOS DIETÉTICOS, S.A.U. has no control whatsoever.

In order to offer information or services of interest depending on the location of the User, ELABORADOS DIETÉTICOS, S.A.U. will be able to access data related to the geolocation of the User's device, in those cases in which the user's configuration for this purpose allows it.

For technical safety and system diagnostics purposes, in an anonymized or aggregated form, ELABORADOS DIETÉTICOS, S.A.U.  will be able to record the IP address (the Internet access identification number of the device, which allows devices, systems and servers to recognize and communicate with each other). Such information may also be used for web performance analysis purposes.

 

1.1. WHO IS RESPONSIBLE FOR THE PROCESSING OF THE PERSONAL DATA OF THE USER?

Identity: ELABORADOS DIETÉTICOS, S.A.U. is an Spanish company registered in Barcelona in the Barcelona Business Register Book 25139, section 9, sheet B-85951 and CIF A-08994600.

Mailing Address: Poli. Ind. Sud el Papiol, Salvador Espriu, 32, 08754, El Papiol (Barcelona)

Phone number: 93 672 06 69

E-mail address: protecciondedatos@eladiet.com

 

1.2. FOR WHAT PURPOSE DO WE PROCESS THE PERSONAL DATA OF THE USER?

ELABORADOS DIETÉTICOS, S.A.U. processes the information provided by the User in order to meet the various requests made by the User. Depending on the nature of the application, the purpose will be to manage:

a. Inquiries and requests for proposals (RFP) sent through the contact form provided for this purpose.

b. Participation in social networks such as Facebook, Twitter, YouTube, Instagram and Google Plus, through comments from Users.

c. Elaboration of a dietary plan for the Users.

d. Location of establishments where ELABORADOS DIETÉTICOS, S.A.U. products are sold.

e. Participation in blogs on topics related to healthy and natural life, through comments from Users.

f. Electronic communications of an informative nature, in accordance with their interests.

g. Registration with a password for subscribers who have filled in a form in order to receive information on new products of ELABORADOS DIETÉTICOS, S.A.U.

ELABORADOS DIETÉTICOS, S.A.U. may draw up a commercial profile based on the information provided. No automated decisions will be made based on that profile.

In the event that the User registers on the Website through the social login, ELABORADOS DIETÉTICOS, S.A.U. will only access the User's personal data for which he/she has given his/her consent during the configuration of the access to the social network in question. Any information provided in connection with such social applications may be accessed by members of the relevant social network, such interactions will be governed by the privacy policies of the entities providing the services. ELABORADOS DIETÉTICOS, S.A.U. has no control over or responsibility for such entities or their use of user information.

 

1.2.1. INFORMATION ABOUT DATA PROCESSING FOR SENDING COMMUNICATIONS FROM ELABORADOS DIETÉTICOS, S.A.U.

The data used, or provided, in informative and/or promotional communications are processed by ELABORADOS DIETÉTICOS, S.A.U. for the purpose of sending information and communications electronically on services, activities, publications and events and on the professionals of ELABORADOS DIETÉTICOS, S.A.U. or the monitoring and optimization of marketing campaigns carried out using technologies for this purpose; and the preparation of profiles for commercial purposes.

The consent in order to send such communications may be revoked at any time in any moment in each of the communications received through the mechanism provided for that purpose.

The criteria for storing the data will be based on the statement contrary to the processing by you. In any case, you may exercise your rights of access, rectification, limitation, erasure, portability and opposition by sending your request to the postal address indicated above or by e-mail to the following address protecciondedatos@eladiet.com.

 

1.3. HOW LONG WILL WE KEEP THE PERSONAL DATA OF THE USER?

In general, the personal data provided will be kept for the time necessary to comply with the User's request or for as long as the User does not request its deletion.

 

1.4. WHAT IS THE LEGITIMACY FOR THE PROCESSING OF THE PERSONAL DATA OF THE USER?

The legal basis for the processing of the data is the legitimation by consent of the User.

 

1.5. TO WHICH ADDRESSEES WILL THE PERSONAL DATA OF THE USER BE COMMUNICATED?

When the User requests, through the website, service proposals, his/her data will be provided to those Spanish companies affiliated to the ELABORADOS DIETÉTICOS, S.A.U. network.

Likewise, the data may be transferred to administrations and public bodies for the fulfilment of obligations directly due to ELABORADOS DIETÉTICOS, S.A.U.

 

1.6. WHAT ARE THE RIGHTS OF THE USER WHEN PROVIDING US WITH HIS/HER PERSONAL DATA?


The User has the right to obtain confirmation as to whether ELABORADOS DIETÉTICOS, S.A.U. processes personal data concerning him/her, as well as to access his/her personal data, to request the rectification of inaccurate data or, where appropriate, to request their deletion when, among other reasons, the data are no longer necessary for the purposes for which they were collected.

In certain circumstances, the User may request the limitation of the processing of his/her data, in which case they will only be kept for the exercise or defense of claims.

In certain circumstances, and for reasons related to his particular situation, the User may object to the processing of his/her data. ELABORADOS DIETÉTICOS, S.A.U. shall cease the processing of the data, except for compelling legitimate reasons, or the exercise or defense of any possible claims.

The User may raise the questions he/she considers in relation to this Policy as well as exercise his or her rights under the terms established by law by sending a letter by post to: ELABORADOS DIETÉTICOS, S.A.U., Poli. Ind. Sud el Papiol, Salvador Espriu, 32, 08754, El Papiol (Barcelona), or by e-mail to: protecciondedatos@eladiet.com indicating the corresponding request and accompanied by a copy of the ID card or document proving identity.